About us
Fintiba is a fast-growing company based in Frankfurt am Main and market leader in the field of online-based solutions for international students in Germany. We operate with innovative technology at the interface between students, universities, politics, banking and e-commerce.
We put our heart and soul into making it easier for future knowledge workers and specialists to find their way to Germany and thus contribute to improving the attractiveness of Germany as a place to study.
We are constantly expanding our offer for our customers from over 190 countries. For this purpose, we are looking for enthusiastic and suitable colleagues.
Whom we are looking for
We are looking for new colleagues in the digital environment who think creatively, are hands-on and enjoy developing new solutions on their own initiative. We are also looking for colleagues who enjoy and are open to new and changing tasks.
You feel comfortable in an international environment and speak German and English fluently and preferably another language? Does the interface between financial services and the education sector sound appealing and full of opportunities? Then we would like to get to know you!
Responsibilities
The overall objective of this role consists of collecting and connecting all relevant data to optimize our customer experience and communication.
User conversion into leads
- Funnel traffic on website into leads and conversions
- Optimise conversion rates
Existing leads
- Transform customer contacts into sales
Existing Customers
- Optimise Cross-Selling of products
- Optimise Upselling of products
- Optimise usage of our services
Tracking & Analytics
- Implement data driven customer development
- Data analysis and insights generation
System Implementation Project
- Identify and evaluate potential CRM systems
- Implement CRM system and other tools to connect relevant data sources of Fintiba
- Run and maintain CRM system
Website Optimisation
- Make sure that relevant data is tracked and analysed
- Improve website user flows based on data (conversion rate etc.)
- Running A/B Tests
User Automation
- Creation and set-up of campaigns and mailings for lead generation
- Define (communication) automations
Product Usage
- Define data driven actions in our products (apps)
- Align with product team to optimise lead generation and up-/cross-selling
This is what you bring along
- Minimum 2 years’ experience in a data related position
- High interest in data driven customer development, communication & automations
- Experience in (web)tracking, data analysis and a/b testing
- Experience in lead management and automated customer communication
- Very good level of English and German
What we offer
We offer an international, professional, and diverse working environment combined with 30 days holiday, a competitive salary and regular bonus payments. You can work up to 40% of your weekly working hours on a mobile basis within Germany. Our organization offers a level playing field through flat hierarchies, the opportunity to take on responsibility and to develop ideas in dialogue. In our work, we do not primarily focus on sales figures, our main goal is to satisfy our customers. The growth of our company offers versatile tasks and opportunities to develop yourself and grow with the company.
You can find more information about the processing of your personal data in the context of the application procedure and about the information obligations according to Art. 13 DSGVO here.
